GameYoddha

Privacy Policy
Your privacy is important to us. This policy explains how GameYoddha collects, uses, shares, and protects your personal information. Last updated: August 5, 2024.
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Introduction & Scope

Welcome to GameYoddha ("the Platform", "We", "Us", "Our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website, mobile application (if any), and any related services, sales, marketing, or events (collectively referred to as "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us using the details provided at the end of this policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Platform, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services (such as entering contests, participating in quizzes, or using communication features) or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Personal Identification Information: Name, date of birth, gender.
  • Contact Information: Email address, postal address, phone number.
  • Credentials: Usernames, passwords, password hints, and similar security information used for authentication and account access.
  • KYC (Know Your Customer) Information: As required by law for identity and age verification to participate in cash contests and for fraud prevention, this may include PAN card details, Aadhar card details, and bank account information (for withdrawals). Copies of identification documents may be collected.
  • Financial Information: Payment data necessary to process your deposits and withdrawals, such as your payment instrument number (e.g., credit card, UPI ID), and the security code associated with your payment instrument. All payment data is processed by our secure payment processors; we do not store full card numbers.
  • Transactional Information: Details about your contest entries, winnings, deposits, withdrawals, and use of GameYoddha Coins.
  • Usage Data: Information about how you access and use our Services, including your IP address, browser type, operating system, device information, pages viewed, time spent on pages, links clicked, and referral information.
  • Communications: Records of your communications with us, including customer support inquiries and feedback.
  • Promotional Information: Information you provide when participating in surveys, promotions, or referral programs.

We do not knowingly collect data from or market to children under 18 years of age.

How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. These purposes include:

  • To Provide and Manage Our Services: To facilitate account creation and logon process, manage user accounts, process contest entries, and calculate winnings.
  • To Process Transactions: To manage deposits and withdrawals, and handle payments.
  • For Verification and Compliance: To verify your identity (KYC), age, and location, comply with legal and regulatory obligations (including tax laws like TDS), and prevent fraud and abuse of our Platform.
  • To Communicate with You: To send administrative information (e.g., updates to terms, security alerts), respond to your inquiries, and provide customer support.
  • For Personalization: To personalize your experience on the Platform, such as by suggesting contests or providing tailored content (with your consent where required).
  • For Marketing and Promotions: To send you promotional communications about new products, services, offers, and events (with your consent where required, and providing opt-out options).
  • To Improve Our Services: To analyze usage trends, gather feedback, and improve the functionality and user experience of our Platform.
  • To Enforce Our Terms: To enforce our Terms & Conditions, policies, and to protect our rights and the rights of other users.
  • To Post Testimonials: We may post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial.
  • For Legal Purposes: To respond to legal requests, prevent harm, and protect our legal rights.

Sharing Your Information

We may share your information with third parties in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • For Legal Reasons: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • To Protect Rights and Safety: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information to third parties.

Data Security & Retention

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These include encryption, access controls, and regular security assessments. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Transmission of personal information to and from our Services is at your own risk.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, and to resolve disputes. Upon account closure, some information may be retained for regulatory compliance.

Your Privacy Rights & Choices

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These may include the right to:

  • Access: Request access to and obtain a copy of your personal information.
  • Rectification: Request correction of inaccurate or incomplete personal information.
  • Erasure: Request deletion of your personal information, subject to certain legal exceptions.
  • Restrict Processing: Request restriction of the processing of your personal information.
  • Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.
  • Object to Processing: Object to the processing of your personal information in certain circumstances (e.g., for direct marketing).
  • Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

You can typically review and update your account information by logging into your account settings. To exercise other rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

Opting out of marketing communications: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us.

Cookies and Similar Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable, or a brief description here). Generally, cookies help us improve user experience, understand usage patterns, and for security purposes. You can usually set your browser to refuse cookies, but this may affect the functionality of our Services.

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this notice, or if you would like to exercise one of your privacy rights, you may email us at gameyoddhahelp@outlook.com or by post to:

GameYoddha Privacy Office, Flat No-E403, Avinash Ashiyana, Kabirnagar, Raipur, Chhattisgarh, PIN-492001, India.

Disclaimer: This is a template Privacy Policy and should be reviewed and customized by qualified legal counsel to ensure full compliance with all applicable laws and regulations (e.g., IT Act 2000, SPDI Rules, GDPR if applicable). GameYoddha (the AI assistant) does not provide legal advice.